Sunshine Gardens Poultry Policy Page
YOU MUST READ AND AGREE TO THE FOLLOWING
I'm delighted you are placing an order of baby chicks, hatching eggs, or sexed birds with Sunshine Gardens Poultry! To complete your order please provide the following information at check out:
1. Phone number -
This will strictly be used to call/text you and schedule your pickup date and for National Poultry Improvement Plan (NPIP) purposes.
2. The Pick-up Location* that works best for you:
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East St Paul - 425 Etna St, St Paul, MN 55106 Suite 41
Monday, Wednesday, or Friday between 7am-3:30pm
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Fleet Farm - 1001 Industrial St, Hudson, WI 54016
Monday, Wednesday, or Friday around 4pm
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Kwik Trip - 1080 Wilkens Way, Roberts, WI 54023
Monday, Wednesday, or Friday around 4:30pm
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Kwik Trip - 940 Baldwin Plaza Dr, Baldwin, WI 54002
Monday, Wednesday, or Friday around 4:30pm or between 5:30-7pm
Tuesday or Thursday between 9am-7pm;
Weekends 10am-7pm
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Nilssen's Food - 224 W Oak St, Glenwood City, WI 54013
Monday, Wednesday, or Friday around 6-6:30pm;
Tuesday or Thursday between 9am-7pm;
Weekends 10am-7pm
*I choose to meet at public locations for BIOSECURITY reasons. This is to protect my breeding flocks from outside contaminates, in order to keep my birds safe and healthy. Thank you for understanding.
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Any older birds are for LOCAL PICKUP ONLY. Certain hatching eggs, Baby chicks, and LEMONAIDE Probiotics can ship.
Fulfilling Orders - Spring Orders are filled based on date they are received, first come first serve basis. I typically reach out one to two weeks before your order is ready to give you ample time to set-up your brooder or incubator. All other time of year, birds can typically be picked up same week. If you will be out of town, please leave a note of the dates that do not work for pickup, and we can schedule around those dates. I AM VERY FLEXIBLE WITH SCHEDULING to make sure it works best for you.
Lead Times - It is important to note (especially in the spring) that it might take a couple months to fill orders. If you are not okay with waiting, please do not place an order. Please keep in mind, I am working with LIVING CREATURES. I can only offer what they produce and nothing more.
Straight Run Orders - Straight run means you WILL receive males and females in your order. If you can't keep males after they start crowing, you are responsible for rehoming or processing the extra males. I have contacts that can pick up within the twin cities/Western WI -OR- there are resources on my website to help you learn the basics of butchering. Plus, I also offer classes.
ALL Baby Chick Orders - You are receiving healthy, strong chicks from healthy breeding stock. I will guarantee baby chicks within 24 hours of receiving your order. Once they are in your care you are responsible for proper temperature requirements, feed, water, and adequate brooder space. Please read Chick Care Guide Provided at pick-up. It is your responsibility to do additional research regarding chicken keeping. Find the Chick Care Guide at the bottom of my website under 'Quick Links'
Hatching Eggs - I ensure all hatching eggs are collected promptly each day and stored in proper storage conditions. The eggs you will receive are guaranteed to be 1 to 7 days (for local pickup) or 1 to 4 days (for shipped eggs) to maximize viability. You agree that once you receive your hatching eggs, ALL incubation methods are out of my control, and your hatch rate is highly dependent on temperature and humidity. I do not give refunds based on 'bad' hatches from improper incubation. I hatch weekly and keep detailed notes of every hatch and fertilization rates. Please review my Incubation Tips and tricks sheet provided with every hatching egg purchase. Do additional research to ensure you understand hatching requirements for chicken eggs. Find the Incubation Tips and Tricks at the bottom of my website under 'Quick Links'.
Shipped Hatching Eggs - I cannot ship to the following state: AL, FL, MD, MS, NC, NY, UT, WA
Order Cancellation Policy - A $20 cancellation charge will be deducted from your refunded total. Orders that are cancelled 48 hours from pickup date scheduled with me are NON-REFUNDABLE. If you have an unexpected conflict with your schedule and our pre-arranged pick-up date, you may reschedule for a new pick-up date ONE time without penalty. If you fail to meet for the second date we schedule, you may no longer reschedule with me, and I will NOT refund your purchase for wasting my time.
Sunshine Gardens Poultry does not offer any vaccinations at this time.
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NO shipping services for baby chicks or hatching eggs at this time, LOCAL pick-up only.
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Thank you and most importantly HAPPY CHICKENING!
Stay Groovy
