Refund policy

Order Cancellation Policy - A $20 cancellation charge will be deducted from your refunded total. Orders that are cancelled 48 hours from pickup date scheduled with me are NON-REFUNDABLE. If you have an unexpected conflict with your schedule and our pre-arranged pick-up date, you may reschedule for a new pick-up date ONE time without penalty. If you fail to meet for the second date we schedule, you may no longer reschedule with me, and I will refund your order minus a $20 surcharge.

Shipped hatching eggs - I do not offer refunds for poor hatches. I hatch weekly and keep records to ensure accurate data. I am very flexible and have great communications with customers. If you have questions please contact me directly. You are taking a HUGE RISK having eggs shipped. If you are not comfortable with this than please do not purchase. Once eggs are dropped off to ship IT IS OUT OF MY CONTROL, including but not limited to: handling, storage, and incubation.